Privacy Policy & Terms of Use

Last Updated July 25, 2018


Acceptance of Privacy Policy
LAUNCH! (“we” or “us”) and its affiliates are committed to respecting and protecting your personal privacy. This Privacy Policy, including any future modifications (this “Privacy Policy”) applies to personal information (i.e., information that identifies a specific person, such as full name or email address) we may collect through your use of (the “Site”) and any other sites, applications, features or content offered by us from time to time that link or otherwise refer to this Privacy Policy (collectively, the “Services”), whether as a guest, registered user, or subscriber. This Privacy Policy is effective with respect to all information that we have collected, or in the future collect, from you.  Please read this Privacy Policy carefully before you start to use the Services. By accessing and/or using the Services, you accept and agree to be bound and abide by these this Privacy Policy and the Terms of Use available at (the “Terms of Use”) incorporated herein by reference and to comply with all applicable laws, rules and regulations (collectively, “Applicable Law”). If you do not want to agree to this Privacy Policy and the Terms of Use, you must not access or use the Services.
What Types of Information Does LAUNCH! Collect From You?
Information you provide to us 
When you register or subscribe for a Service, purchase a product, enter a sweepstakes or promotion, communicate with our support personnel, submit a request online, or otherwise communicate with us, directly with us or through a third-party, we may collect and store any personal information you provide.  This information may include, without limitation, name, phone number, physical address, email address and payment information. By providing this information, you consent to your information being collected, used, disclosed and stored by us in accordance with this Privacy Policy.
Information From Other Sources
We may obtain information about you on the Internet, offline sources or other public or commercial sources including, but not limited to, from the information you have provided on social media services.  When you access the Service through a third-party service (e.g., Facebook, Twitter), you connect the Service to a third-party service or share our content via a third-party service, you are authorizing us to collect, store, and use such information and content in accordance with this Privacy Policy.  In order for us to enhance our ability to tailor the Site to an individual’s preference, we combine information about the purchasing habits of users with similar information from our affiliates, to create a personalized user profile. When a user makes a purchase from either LAUNCH! or its affiliates, the companies collect and share that purchase information with us so we can tailor the Services to our users’ preferences.  We may also combine your online information with information we obtain from offline sources, including, without limitation, information that you may provide us with over the phone and information from our business partners.
The Services use cookies, web beacons, pixels and other tracking technology to collect information about your use of the Services, including without limitation, your browser type and version, IP address, operating system and platform, when you open email that we send you and other information.  This information helps us to provide the Services, including, without limitation, to improve and enhance the user experience and help us understand the behavior of our users. Cookies are messages placed on your computer or mobile device when you visit a website or page. For example, the messages store information so that our Services may immediately recognize you each time you visit. This permits us to personalize our site for each user, allow access to the secure parts of our Services that individual users have registered for and provide users with up-to-date information about their own account.  We may also use cookies to deliver ads, store visitor preferences, record session information, such as items that visitors add to their shopping cart, record user-specific information on what pages users access or visit, record past activity at the Site in order to provide better service when visitors return to our Site, customize web page content based on visitors’ browser type or other information that the visitor sends.  Additionally, cookies are used to serve ads to logged-in users based on the voluntary information they provide in their Profile. If you choose to disable cookies, you may find that certain sections and functionalities of our Services will not work properly or at all. Web beacons, also called web bugs and clear GIFs are used in combination with cookies to help us understand the behavior of our customers. A web beacon is typically a transparent graphic image that is placed on our site or in an email. The use of a web beacon allows LAUNCH! to record the simple actions of the user opening the page that contains the beacon. When a user’s browser requests information from a website in this way, certain simple information can also be gathered, such as: the IP address of your computer; time the material was viewed; the type of browser that retrieved the image; and the existence of cookies previously set by that server and they provide a convenient way of gathering statistics and managing cookies.  We and other third parties may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.  If you want to adjust your settings for or delete all local storage mechanisms, go to browser’s settings to do.  If information is stored in local storage in addition to a cookie, you will need to remove both the local storage and the cookie in order to fully delete the information.  We may use also use local shared objects, sometimes known as Flash cookies, to store your preferences or display content based upon what you view on our Site to personalize your visit. Advertisers and other third-party services also may use Flash cookies to collect and/or store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage flash cookies go to  In addition, LAUNCH! and other third parties may collect certain device information from you when you use the Services and apps from a mobile device such as the type of device you use, unique device ID, geo-location (including your precise location), wireless mobile subscriber ISDN number, IP address, operating system, browser type, and information about your use of the Services and apps. You may manage the information transmitted from your device from your device’s settings.  However, if you prevent tracking on your device, it will be more difficult, and may be impossible, for you to use the Service or portions of the Services. We may merge the data we collect from your activity on the Services with data available from third parties, including, without limitation to advertisements.  We have implemented Google Analytics including, the following features: Google Analytics (Standard), Google Tag Manager,  You can use the Google Analytics Opt-Out Browser Add-on available at to disable tracking by Google Analytics. We also use Adobe Analytics, a third-party analytics company, to track and analyze usage and browsing patterns of our users to help us improve our Services.  For information about Adobe Analytics information collection practices and related opt-out choices go to
LAUNCH! follows the industry’s Self-Regulatory Principles for Online Behavioral Advertising (OBA) located here. We may use third-party ad serving companies, such as but not limited to Doubleclick for Publishers (DFP), to serve certain advertisements to you when you visit the Services.  Third-party ad serving companies and third-party vendors may use information related to your visit on the Services and across other third-party web sites and services over time to better provide advertisements to you about goods and services that may be of interest to you. We do not provide third-party ad serving companies with your name, address or telephone number. In the course of serving advertisements to the Services, third-party ad serving companies may place or recognize a unique “cookie” through your browser (or use your advertising ID in an environment that does not support cookies). In addition, we may use Web beacons, provided by third-party advertising companies, to help manage and optimize our online advertising. Web beacons enable us to recognize a browser’s cookie when a browser visits this site, and to learn which banner ads bring users to our Services.  See “to display and target advertisements” below for more information on these technologies and your choices regarding ad targeting.
How does LAUNCH! use your information? 
We may use your information, including, any personal information, as follows:
To provide the services
LAUNCH!, our services providers and other third parties use the information collected from the Services to provide the Services to you and other users.  This includes, without limitation, maintaining, measuring and enhancing users’ experiences on our Services, providing you with information, products or services and fulfilling offers that you request from us, developing new products, serving you relevant advertisements and content on the Services and third-party services, and protecting you, other users and the Services.   We will share your information to allow service providers and other third parties to assist in providing and managing the Services. We use your information to provide and improve the Services, for example, improving algorithms, determining usage patterns and to provide customer support.  Financial information (such as a credit card number and expiration date) is used for billing purposes, including, without limitation, order tracking and fraud prevention. If we have trouble processing an order, this information is used to get in touch with the user. By submitting such information, you agree that this information may be shared with third parties for purposes of facilitating the completion of any purchase transaction initiated by you or on your behalf.
Your information is used to target ads and content on the Services and on third-party services, including but not limited to Jetpack Ads. Some advertisements and other content may be delivered by third-party advertising networks and advertisers that may use cookies and similar technologies and identifiers to collect and track information such as demographic information, inferred interests, aggregated information, and activity to assist them in delivering advertising that is more relevant to your interests.  For more information on the information Jetpack Ads collects and how they use it, please refer to their site: For more information about how advertisers use cookies and to understand your choice not to accept these cookies by “opting out,” please visit the Network Advertising Initiative’s (NAI) website at  Additionally, you may “opt out” from having third-party online behavioral information collected by visiting the Digital Advertising Alliance’s website at in desktop and mobile web browsers. You may download the AppChoices app at to opt-out in mobile apps. If you would like more information about the third-party ad serving companies used by us or regarding your ability to “opt-out” of the use of cookies, please go to, and
LAUNCH! uses personal information obtained from its users as stated in this Privacy Policy, and to enhance users’ experiences on our Services. We do not share your personal information with others except as indicated in the Privacy Policy or when we inform you and give you an opportunity to opt-out of having your personal information shared. Below are examples of how we share your information:
Authorized Service Providers: We may share your personal information with service providers who perform certain services on our behalf.
Business Partners and Affiliates: When you make purchases, or engage in promotions offered through the Services, we may share personal information with the businesses and/or affiliates with whom we partner to offer you those products, services, and/or promotions (“Business Partners”). When you elect to engage in a partner’s or affiliate’s offer or program, you authorize us to provide your email address and other information to that partner and/or affiliate.
Educational Seminars, Webinars and Live Events (“Events”): LAUNCH! may collect and/or receive information about your registration and/or attendance at one of its Events. LAUNCH! may also collect and share your information for and Event offered in conjunction with its partners and sponsors, in which case you will be notified at the point of registration.
Payments:  Your payment information may be shared with third parties who perform tasks required to complete the purchase transaction. We use a credit card processing company to assist in fulfilling your orders, including, without limitation, to bill users for goods and services, performing card authorization and fraud checks, [but this company does not retain, share, store or use personally identifiable information for any secondary purposes].
Other sharing:  LAUNCH! may share, sell or rent your name and physical address. However, we will not disclose your email address, phone or fax numbers in our database without your advance permission. We may share aggregate information about your use of the Services.
Contacting you 
We use your information to send information about your account or other products or services and notify you about issues with or changes to the Services or our policies.  We may also send you marketing or other promotional materials.  We may also send promotions jointly with Business Partners.  If you do not wish to receive these communications, you may opt-out, as described below in “Subscribing and Unsubscribing from Email.”  LAUNCH! will not send you marketing messages if you have opted out. Please note, however, that you cannot opt-out of certain administrative communications and LAUNCH! reserves the right to send such transactional messages and business relationship messages via email to facilitate agreed upon transactions or update customers about existing business relationships. Such emails include, but are not limited to, welcome emails, transaction receipts, billing notification, renewal notices, notification of activation of online privileges, technical support responses, and other communications required to service customers’ accounts on the Services and/or customers’ subscriptions with LAUNCH! or its affiliates. Customers cannot unsubscribe from these email messages.  LAUNCH!, and its affiliates, also make various email series and one-time emails available to the recipients in our database to help them get the most value from our products and services. Such emails include, but are not limited to, newsletters, product updates, educational materials, surveys, special offers from LAUNCH! and/or its affiliates as well as special offers sent on behalf of Business Partners.  We also send the user site and service announcement updates. Users are not able to unsubscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.  You agree that Company or our agents may email, call or text you regarding your account or your transactions, and that we may make such calls or texts to a mobile telephone or other similar device. You agree we may listen to and record phone conversations you have with us for training purposes or to evaluate the quality of our service.
Your information will also be used to fulfill any other purpose for which you provide the information or otherwise provide consent.
User Access and Control
With the exception of the mandatory LAUNCH! transactional and business relationship emails mentioned above, recipients have an opportunity to update their email communication preferences on Customers may choose to subscribe to (opt-in) or unsubscribe (opt-out) from any or all of these email communications at will.
To Unsubscribe: Customers may unsubscribe from specific email categories by (1) Clicking the “unsubscribe” link included at the bottom of any email sent by LAUNCH! or its affiliates.
Updates To Your Personal Profile: When you contact us via email or submit an online request, we may include the contact information you provide to us (i.e. phone number or email) in your customer account profile. If your personal information changes (such as your zip code), or if you no longer desire to use our Services, you may correct, update or remove your personal information provided to us. This can be done by logging in and clicking the “My LAUNCH!” link, then ‘Update Profile’ on the Site or you may (1) send an email to
Pursuant to California’s “Shine the Light” law, California residents may opt-out of LAUNCH!’s disclosure of personal information to third-parties for such third parties’ direct marketing purposes. Note, however, opting out does not prohibit disclosures for non-marketing purposes. You may opt-out by sending an email to
The security of our users’ information is very important to us. When users submit personal information via the Services, that information is protected by generally accepted industry standards both online and off-line.
LAUNCH! uses a combination of administrative, technical, personnel and physical measures to safeguard Personal Information in its possession against loss, theft and unauthorized use, disclosure or modification. However, no one can guarantee the complete safety of your information. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting LAUNCHItSpot@gmail.comin accordance with the instructions below.  However, please remember that no method of electronic storage or transmission over the internet is one-hundred percent secure and therefore, while we strive to use commercially reasonable means to protect your personal information, we cannot guarantee the absolute security of such information.
Phishing is a term used to describe a type of Internet scam in which inauthentic emails that appear to be coming from a legitimate source are sent in an attempt to trick you into providing confidential information. These emails usually invoke a sense of urgency and often imply that your account is about to be closed unless immediate action is taken. They will often ask you to click on a link that leads you to a webpage that simulates that of the legitimate source, but is really a page specially designed to get you to input your confidential information such as account number, password, social security number or credit card number. The thieves then use that information to commit fraud and identity theft against you.
The Office of the Comptroller of Currency has set up a website providing information warning consumers about the dangers of these scams and how to protect yourself. To learn more about phishing, please click on the following link:
Please know that LAUNCH! takes the privacy of our subscribers very seriously. If you are ever in question about the legitimacy of an email from LAUNCH!, please contact us at If you believe you have been the victim of a scam, you can file a complaint with the Federal Trade Commission at: If you have any additional questions about the security of our Services, you can contact us at
The Services are for a general audience and are not targeted to children.  LAUNCH! and its affiliates do not knowingly collect or solicit personal information from children under 13. If such a situation is discovered, we will delete that information immediately. If you believe LAUNCH! has any information from a child under 13, please contact us at
California “Eraser” law (S.B. 568): If you are a California resident under 18 years of age and are a registered user of, you have the right to request removal of content posted by you in the LAUNCH! Online Communities and Forums. To request removal, please email
Do Not Track Signals  
At this time, we do not respond to browser ‘Do Not Track’ signals.
Data Retention
We will retain your information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law.  However, remember that even after you cancel your account, copies of some information from your account may remain viewable in some circumstances where, for example, you have posted or shared information with social media or other users or services.  Because of the nature of caching technology, your account may not be instantly inaccessible.  We may also retain backup information related to your account on our servers for some time after cancelation for fraud detection or to comply with Applicable Law or our internal security policies.  It is not always possible to completely remove or delete all of your information due to technical constraints, contractual, financial or legal requirements.
Sensitive Information
We do not intentionally collect sensitive information, such as social security numbers, political opinions, religion or other beliefs, health, criminal background or trade union membership (“Sensitive Information”) and we ask that you do not disclose it on the Services.  However, if Sensitive Information is included in your User Posts, we will have access to such information described above and such information will be treated in the same way as information that is not sensitive.
This Privacy Policy is intended to cover collection of information on our Services from residents of the United States. If you are visiting our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. In certain circumstances law enforcement or regulatory agencies, courts or security authorities in the United States may be entitled to access your personal information.  The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. Please be assured that we seek to take commercially reasonable steps to ensure that your privacy is protected. By using our services, you understand and agree that your personal information will be transferred to and processed in the United States at our facilities and those third parties with whom we share it as described in this Privacy Policy.
This Privacy Policy is subject to change. All changes will be posted on the Site.  If the changes are significant we will notify you by email (at the last email we have on file for you). Changes will become effective as of the earlier of the date we post the revised privacy policy on the Services or send the email. We encourage you to review our Privacy Policy periodically to remain informed of changes that may have occurred.
Though we make every effort to preserve user privacy, we may need to disclose personal information. We may share your information to provide information to our representatives, advisors, corporate affiliates and business partners, and in the event of a sale, merger, public offering, bankruptcy or other change in control of LAUNCH! and/or its affiliates, your information may be shared with the person or business obtaining ownership and control.
Your information may be used to protect the rights, including legal rights, and safety of ourselves and others.  We may also use your information to enforce our rights arising from any contracts entered into between you and us, including, for billing and collection.  Furthermore, disclosure of personal information may be required by law where we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Services.  In such cases, we may raise or waive any legal objection or right available to us.
Other websites and services to which we link through which you access the Services, or share information from the Services and which are not owned or controlled by us are not subject to the terms of this Privacy Policy.  We are not responsible for the privacy practices or the content of any other web sites or services and any visit you make to those other services is at your own risk.  Third parties that support the Service, including by providing advertising or other services, such as analytics, may use tracking technologies to collect information about your use of the Service or other third-party services.  We do not control these third-party technologies or services and their use is governed by the privacy policies of third parties using such technologies.  Such third-party’s use of any information you share is governed by the third-party’s privacy policy.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, email